1. THE INFORMATION WE COLLECT AND HOW WE USE IT
If you respond to any of the requests for information in our feedback service you may as a result submit to us your email address. It is our policy not to pass email addresses to any third parties without first obtaining your consent.

About Cookies
We use cookies. A cookie is a small file that is stored on your computer's hard drive by your web browser. They allow us to understand what areas of the website are of interest to our visitors and allow us to provide a better user experience. These cookies do not track individual user information, and all our cookie data is encrypted and cannot be read by other websites.

It is possible to 'turn off' the cookies in your browser and this will not affect the functionality of the web site.

You can find out more information about cookies including how to switch cookies on or off i.e. accept or refuse cookies from http://www.aboutcookies.org/.

2. HOW WE PROTECT YOUR INFORMATION
The Internet is not a secure medium. However we have put in place various security procedures as set out in this policy.

Firewalls are used to block unauthorised traffic to the servers and the actual servers are located in a secure location which can only be accessed by authorised personnel.

We also keep your information confidential. Our internal procedures cover the storage, access and disclosure of your information.

3. YOUR CONSENT
By submitting any information about you and, where applicable, others within this web site, you and they consent to its use as set out in this Privacy Policy. If we change our Privacy Policy we will post the changes on this page, and may place notices on other pages of the web site, so that you may be aware of the information we collect and how we use it at all times. Continued use of the service will signify that you agree to any such changes.

The Internet is a global medium and your information may therefore be transferred outside the European Economic area en route. By submitting your information, you consent to any such transfer. We may pass your personal information to other companies for processing on our behalf. Some of these companies may be based outside Europe in countries which may not have laws to protect your personal information, but in all cases we will ensure that it is kept securely and only used for the purposes for which you provided it.

If you do not want us to have personal information about you, please do not submit it to us.

4. HOW TO CONTACT FIRSTASSIST
We welcome your views about our website and our Privacy Policy. If you would like to contact us with any queries or comments please send an email to corporate@firstassist.co.uk